45 Pleasant St, Malden, Massachusetts, 02148
Malden Family Dental is generally well-regarded for its friendly staff and gentle care. Many patients appreciate the doctors' willingness to explain procedures and the overall welcoming atmosphere. However, there are recurring complaints about front-desk professionalism and communication, with some patients feeling dismissed or ignored. It is a solid choice for many, but administrative consistency is a known issue.
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Ask to see your X-rays and discuss the treatment plan before leaving the chair.
✓ What Works Well
✗ Areas to Improve
The doctor is amazing and gentle.
Front desk staff are often on their phones.
They really care about their patients.