Mallard Creek Dental Care
888 Middle Rd, Bettendorf, Iowa, 52722
Mallard Creek is generally well-regarded for its clinical care and friendly staff. Many patients appreciate the thoroughness and the modern facility. However, there is a recurring theme of frustration with the front office staff, who are often described as rude or unhelpful regarding billing and insurance. It is a great place for dental work, but be prepared for potential friction at the front desk.
We analyze 55 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a written estimate of your out-of-pocket costs before any procedure.
✓ What Works Well
- Thorough and gentle clinical care
- Modern and clean facility
- Great with emergency repairs
✗ Areas to Improve
- Rude front office staff
- Billing and insurance confusion
- Lack of customer service training
- Why is the front desk so rude?
- Is this charge covered by insurance?
Dr. Foley is amazing, but the front desk needs training.
Great clinical care, but watch your bill.
They fixed my tooth quickly and painlessly.
- Category Health & Medical
- City Bettendorf
- State Iowa
- Postcode 52722
- Country United States
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