MANA Family Medicine Thompson
4401 S Thompson St, N/A, Springdale, Arkansas, 72764
Patients frequently highlight the high quality of care provided by Dr. Hood, Dr. Covert, and Dr. Haws. The clinical staff is often described as kind and professional. However, there are recurring complaints about long wait times and occasional issues with office management and billing transparency.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients recommend arriving early and being prepared to wait, as the doctors take their time with everyone.
✓ What Works Well
- Doctors are personable and thorough
- Compassionate nursing staff
- Good referral network
✗ Areas to Improve
- Long wait times for appointments
- Billing transparency issues
- Occasional communication breakdowns
- Why was I charged for this visit?
- How long is the typical wait time?
- Can I get a referral to a specialist?
Dr. Hood is the best PCP I've ever had.
Great care, but the wait times are frustrating.
Staff is friendly, but billing needs improvement.
- Category Health & Medical
- City Springdale
- State Arkansas
- Postcode 72764
- Country United States
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