1170 Castle Hill Ave, Bronx, New York, 10462
Patients generally appreciate the expertise and compassionate care provided by the doctors, particularly Dr. Mannam. However, there are significant and recurring complaints about the front desk staff, long wait times, and poor phone communication. It is a well-regarded practice for medical care, but patients should be prepared for potential administrative frustrations.
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If you have an urgent need, try to call early in the morning, but be prepared for long hold times.
✓ What Works Well
✗ Areas to Improve
Doctors are hit or miss
Staff can be very rude
Administrative processes need improvement