10016 Wellness Wy, Ste 120, Orlando, Florida, 32832
This agency is highly regarded for its professional, knowledgeable, and friendly service, with many clients praising agents like Zoraya and Jose for their ability to find competitive rates and explain complex policies. The agency is seen as a reliable partner that simplifies the insurance process, with many reviewers noting that the staff is always available to help with questions or claims. However, there are some reports of poor communication, difficulty reaching the office, and issues with policy cancellations, suggesting that service quality can be inconsistent. Overall, it is a strong agency that provides great value, but clients should be diligent about confirming policy changes in writing.
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Always request written confirmation for any policy changes or cancellations to avoid administrative disputes.
✓ What Works Well
✗ Areas to Improve
Zoraya is the best agent in the city
They saved me over $1500 a year
The office is hard to reach by phone