900 Main St, Warsaw, Missouri, 65355
Maples Ford is a small-town dealership that many customers love for its non-pushy, friendly sales staff, particularly Jeremy. Many buyers appreciate the transparent and easy process. However, there is a vocal group of customers who have had terrible experiences with the service department, citing rude management, poor communication, and issues with repairs. It seems to be a great place to buy a car, but proceed with caution regarding service.
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If you are buying a car, ask for Jeremy; if you need service, get everything in writing.
✓ What Works Well
✗ Areas to Improve
Jeremy is the best salesman I've worked with.
Great place to buy, but avoid the service department.
They don't seem to care about customer service once the sale is done.