Marcellus Family Dental
28 E Main St, Marcellus, New York, 13108
Marcellus Family Dental has a very polarized reputation. While some patients report excellent, thorough care, many others express frustration with rude staff, billing issues, and unprofessional behavior. There are recurring complaints about high staff turnover and poor communication, leading to a significant loss of trust for many long-term patients.
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Verify your insurance coverage and billing details in writing before any procedure.
✓ What Works Well
- Thorough cleanings
- Some very kind staff members
✗ Areas to Improve
- Rude and unprofessional staff
- Billing and insurance issues
- High staff turnover
- Why is the staff so rude?
- Is this office honest about billing?
Used to be great, now it's a mess.
The front desk is a nightmare.
Mixed bag of experiences.
- Category Health & Medical
- City Marcellus
- State New York
- Postcode 13108
- Country United States
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