Maria Julia Del Rio-Giles, MD
1735 SW Health Pkwy, Ste 201, Naples, Florida, 34109
Patients generally praise Dr. Giles for her thoroughness and professional bedside manner. However, the office staff frequently receives criticism for being rude, unhelpful, and disorganized. Long wait times and difficulty scheduling appointments are common pain points. While the medical care is often described as top-notch, the administrative hurdles leave many feeling frustrated.
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If you need to reach the office, try calling early in the morning to avoid the worst of the phone queue.
✓ What Works Well
- Thorough medical examinations
- Professional and caring physician
- Effective treatment plans
✗ Areas to Improve
- Rude and dismissive office staff
- Difficult to schedule appointments
- Long wait times
- Why is it so hard to reach the office by phone?
- Are the wait times always this long?
The doctor is great but the front desk is a nightmare.
Staff needs better customer service training.
Dr. Giles is worth the wait if you can get past the reception.
- Category Health & Medical
- City Naples
- State Florida
- Postcode 34109
- Country United States
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