Marietta Eye Clinic
895 Canton Rd NE, Building 100 & 200, Marietta, Georgia, 30060
This clinic is a massive operation that functions like a well-oiled machine, which is both a pro and a con. Patients appreciate the high-tech equipment and the expertise of the doctors, but many feel like they are just a number in a processing plant. Customer service is hit-or-miss, with some staff being incredibly kind while others are described as robotic or dismissive. It is a solid choice for complex procedures, but don't expect a cozy, small-town feel.
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Bring a book and be prepared for a long wait; the clinical care is worth it, but the admin side is slow.
✓ What Works Well
- Advanced medical technology
- Highly skilled specialists
- Saturday appointments available
✗ Areas to Improve
- Long wait times
- Impersonal, rushed service
- Billing department issues
- Why is the billing department so difficult to reach?
- Is it worth the wait for a specialist?
Great doctors, bad admin
Feels like a factory
Excellent surgical outcomes
- Category Health & Medical
- City Marietta
- State Georgia
- Postcode 30060
- Country United States
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