1050 Marina Village Pkwy, Unit 101, Alameda, California, 94501
Patients generally like the medical providers here, often highlighting their thoroughness and compassion. However, the front office is a major pain point, with many complaints about unreturned calls, scheduling errors, and billing confusion. It seems like a great place for care if you can get past the administrative hurdles.
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If you need a referral or lab order, follow up with the office multiple times to ensure it was actually sent.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin side is a mess.
I love my NP, but I hate calling the office.
Great care, just be prepared to follow up yourself.