Marisol Johnson - State Farm Insurance Agent
9351 Lakeside Blvd, Suite 201, Owings Mills, Maryland, 21117
The agency is widely praised for the exceptional service provided by Lisa, who is frequently cited as the reason clients stay. Customers appreciate the warm, professional, and efficient nature of the team. However, there is a notable divide in reviews; while many are glowing, a significant minority of customers report poor communication, unreturned calls, and frustration with rate changes. It appears that the experience can vary depending on which staff member handles the account.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request Lisa specifically for your insurance needs to ensure a high-touch, responsive experience.
✓ What Works Well
- Lisa is outstanding
- Warm and professional team
- Good value for money
✗ Areas to Improve
- Inconsistent communication
- Unreturned phone calls
- Sudden rate increases
- Why did my rate change?
- How do I get a quick quote?
Lisa is the best agent ever
Communication needs improvement
Great team, very helpful
- Category Financial Services
- City Owings Mills
- State Maryland
- Postcode 21117
- Country United States
readers daily.