Mark H. Gooch, M.D.
2135 Dana Ave, UNIT 310, Cincinnati, Ohio, 45207
Patients absolutely adore Dr. Gooch for his decades of dedicated, thorough, and kind care. Many are sad to see him retire but feel well-prepared for the transition. While the doctor himself is top-tier, some recent feedback mentions frustration with the new management's billing and administrative processes. Overall, the sentiment remains overwhelmingly positive regarding his clinical expertise.
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Patients recommend following up on billing statements immediately as the new system can be glitchy.
✓ What Works Well
- Exceptional bedside manner
- Highly thorough eye exams
- Long-term patient trust
✗ Areas to Improve
- Confusing billing procedures
- Excessive automated reminder calls
- Administrative changes post-acquisition
- Who will take over his practice?
- How do I handle the new billing system?
Dr. Gooch is a legend in the community.
The office feels less personal since the takeover.
Wait times are generally short.
- Category Health & Medical
- City Cincinnati
- State Ohio
- Postcode 45207
- Country United States
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