2089 Vale Rd, Suite 33, San Pablo, California, 94806
Dr. Mark Kogan is widely respected for his clinical expertise, thoroughness, and compassionate bedside manner. Patients feel heard and well-cared for, often describing him as one of the best doctors they have ever seen. However, the office administration is a major pain point. Patients frequently report difficulty reaching the office, long wait times, and poor communication, which can be very frustrating.
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If you have trouble reaching the office, try using the patient portal for non-urgent communication.
✓ What Works Well
✗ Areas to Improve
Dr. Kogan is a fantastic doctor, but the office staff is a disaster.
He really takes the time to listen, which is rare.
Great care, but be prepared for some administrative hurdles.