1063 Arsenal St, Watertown, New York, 13601
Mark Smith's GEICO agency is a highly polarizing office. While some customers have had great experiences with specific agents, there are numerous reports of poor customer service, billing issues, and difficulty reaching the office. It seems like a place where you might get lucky with a good agent, but the overall office experience is often frustrating. Proceed with caution.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to work with a specific agent who has been recommended by others.
✓ What Works Well
✗ Areas to Improve
They never answer the phone.
The service is hit or miss.
Some agents are great, others are rude.