Mark T. Emery, MD
550 Mount Holly Medical Pkwy, Belmont, North Carolina, 28012
Dr. Boudreaux is highly regarded as a skilled neurosurgeon who provides life-changing results for many patients. However, the practice has significant administrative issues, including poor communication, difficulty getting appointments, and a perceived lack of empathy from some staff members. The clinical outcomes are strong, but the office experience is inconsistent.
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Be persistent with follow-ups; the clinical team is excellent, but the administrative side can be slow.
✓ What Works Well
- Skilled surgeon
- Life-changing results
- Thorough explanations
✗ Areas to Improve
- Poor communication
- Difficult scheduling
- Inconsistent empathy
- Why can't I get a callback?
- Is surgery my only option?
Great surgeon, bad office
Life-changing results
Staff needs improvement
- Category Health & Medical
- City Belmont
- State North Carolina
- Postcode 28012
- Country United States
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