126 Union St, Office 2, Marlborough, Massachusetts, 01752
The practice receives mixed reviews, with many patients praising the gentle and kind nature of the dental team. Patients often feel well-informed and comfortable during procedures. However, there are recurring complaints about administrative disorganization, billing errors, and difficulty reaching the office. Some patients feel the management changes have negatively impacted the service quality.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own records of all payments, as the office has been reported for recurring billing reminders.
✓ What Works Well
✗ Areas to Improve
The dentists are great, but the front desk is a mess.
They really put the human back into dental work.
Billing is a nightmare.