Marshall Orthopaedics - Teays Valley
300 Corporate Center Dr, Scott Depot, West Virginia, 25560
The clinic receives mixed reviews, with high praise for surgical outcomes and medical expertise, but significant frustration regarding administrative communication and scheduling. Patients love the doctors' bedside manner but often feel the front desk staff is cold or unhelpful. Wait times are a recurring pain point for many.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try the walk-in clinic early in the day to avoid the afternoon rush and potential closures.
✓ What Works Well
- Excellent surgical skills
- Knowledgeable medical staff
- Convenient walk-in clinic
✗ Areas to Improve
- Rude front desk staff
- Excessive wait times
- Poor communication regarding appointments
- Are walk-ins currently accepted?
- Why is it so hard to get a return phone call?
Doctors are top-notch but the office staff needs training
Great care once you finally get seen
Scheduling feels like a money strategy
- Category Health & Medical
- City Scott Depot
- State West Virginia
- Postcode 25560
- Country United States
readers daily.