Martha Arroyo, MD, PhD, FAAD
1425 Hunt Club Rd, Suite 202, Gurnee, Illinois, 60031
Dr. Arroyo is highly regarded for her thoroughness, expertise, and warm bedside manner. Patients consistently praise her ability to catch issues early and explain treatments clearly. While the clinical care is top-tier, the office phone system and administrative organization are frequent pain points for patients trying to reach the clinic.
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Use the patient portal or text alerts for scheduling to bypass the difficult phone system.
✓ What Works Well
- Highly knowledgeable and thorough doctor
- Warm and compassionate bedside manner
- Effective treatment plans
✗ Areas to Improve
- Dysfunctional phone system
- Long wait times
- Administrative disorganization
- How do I get a live person on the phone?
- Is the office organized with billing?
Dr. Arroyo is the best in the Midwest.
The doctor is great, but the front office needs training.
Excellent care, but impossible to reach by phone.
- Category Health & Medical
- City Gurnee
- State Illinois
- Postcode 60031
- Country United States
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