620 W Grove St, Suite 202, El Dorado, Arkansas, 71730
Dr. Martha Garrett-Shaver is highly regarded for her compassionate and thorough care. Patients appreciate her bedside manner and willingness to listen. However, there are recurring complaints about front-office staff, including rudeness and scheduling errors.
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If you have trouble with the front office, try to communicate directly with the nursing staff or use the patient portal.
✓ What Works Well
✗ Areas to Improve
Dr. Shaver is the best doctor I've ever had.
She takes the time to listen and explain everything.
The staff needs better training in customer service.