Martin Chevrolet Service
5220 Northwest Hwy, Crystal Lake, Illinois, 60014
Martin Chevrolet is a popular dealership with a loyal customer base, often praised for its friendly sales team and free perks like oil changes. However, the service department receives mixed reviews, with many customers reporting long wait times, poor communication, and inconsistent repair quality. It's a place where sales often outshine service.
We analyze 74 public reviews for Martin Chevrolet Service using our data models and filter out spam to highlight only authentic feedback.
If you use the free oil change service, be prepared for potential wait times and verify your appointment.
✓ What Works Well
- Friendly and helpful sales team
- Free oil changes and car washes
- Transparent sales process
✗ Areas to Improve
- Long wait times for service
- Poor communication from service advisors
- Inconsistent repair quality
- Do they offer loaner cars?
- Are the oil changes really free?
- How do I schedule an appointment?
Sales is great, but service needs work.
They are a well-oiled machine, but sometimes they miss the mark.
Great dealership, but be prepared for long waits.
- Category Automobile
- Neighborhood Crystal Lake
- City Crystal Lake
- State Illinois
- Postcode 60014
- Country United States
