Martin Foot and Ankle
1042 Lititz Pike, Lititz, Pennsylvania, 17543
Patients generally praise the medical staff for being knowledgeable and compassionate, often highlighting successful outcomes for foot pain. However, the front desk and administrative side frequently frustrate people, with reports of poor communication and rigid scheduling policies. Some patients feel the office is too focused on bureaucracy rather than patient care. Overall, the clinical expertise is top-notch, but the admin side needs a serious tune-up.
If you have mobility issues, call ahead to confirm the office location, as some GPS directions are inaccurate.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Effective treatment for foot pain
- Compassionate bedside manner
✗ Areas to Improve
- Poor front desk communication
- Rigid scheduling policies
- Difficulty reaching staff by phone
- Do you accept my insurance?
- Can I be seen if I am late?
Doctors are spot on with diagnoses.
Admin staff needs to be more helpful.
Great medical care, but the office process is a headache.
- Category Health & Medical
- City Lititz
- State Pennsylvania
- Postcode 17543
- Country United States
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