11180 Warner Ave, Suite 259, Fountain Valley, California, 92708
Dr. Backman is often described as a kind and knowledgeable neurologist, with some patients reporting excellent care. However, the office's administrative side is a major source of frustration, with frequent complaints about unreturned calls, difficulty scheduling, and poor front-desk communication. These issues have led to significant dissatisfaction for many patients.
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Patients recommend being persistent with the office staff for scheduling and follow-up.
✓ What Works Well
✗ Areas to Improve
He is a great doctor.
The office is very disorganized.
He is very patient.