Martin Kia
283 E Cleveland Ave, Newark, Delaware, 19711
Martin Kia is another location with mixed reviews. Many customers praise the sales team for being helpful and professional, leading to a smooth buying experience. Conversely, there are numerous complaints regarding the service department, including long wait times, poor communication, and issues with vehicle repairs. Some customers feel the dealership prioritizes sales over service and support.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a service issue, try to escalate it to management early, as standard communication can be slow.
✓ What Works Well
- Helpful sales staff
- Smooth buying process
- Good vehicle selection
✗ Areas to Improve
- Poor service department
- Long wait times
- Inconsistent communication
- Is my repair covered under warranty?
- When will my parts arrive?
Great sales experience
Service department is a nightmare
Lack of loaner vehicles
- Category Automobile
- City Newark
- State Delaware
- Postcode 19711
- Country United States
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