8 Medical Pkwy 2, Suite 106, Farmers Branch, Texas, 75234
Patients generally have a high regard for Dr. Martinez, often describing him as caring and knowledgeable. However, the office staff and administrative processes are a frequent source of complaints. Many patients report long wait times, difficulty with referrals, and billing issues. It's a clinic where the doctor is well-regarded, but the office management is a significant pain point.
If you need a referral, follow up frequently and keep a record of all your communications with the office.
✓ What Works Well
✗ Areas to Improve
Dr. Martinez is great, but the office staff is a nightmare.
Billing is confusing and expensive.
Staff is rude and disorganized.