110 Lattner Ct, Suite 100, Morrisville, North Carolina, 27560
Dr. Donthi is highly regarded for his medical expertise and genuine care for children. Many parents feel their kids are in excellent hands. However, the practice is frequently criticized for its front desk staff, who are often described as rude or dismissive. Long wait times and billing issues are also common complaints. It's a case of great medical care hampered by poor office management.
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Be prepared for potential wait times and clarify all billing policies upfront.
✓ What Works Well
✗ Areas to Improve
Dr. Donthi is a gem, but the office staff is a headache.
Great medical care, but bring your patience.
Billing transparency could be better.