Mary A. Samson, APRN
101 Hazard Ave, Suite 101, Enfield, Connecticut, 06082
Mary Samson, APRN, is generally well-regarded for being thorough, professional, and a good listener. Many patients appreciate her attention to detail during physicals. However, there are significant complaints regarding the office's administrative side, specifically regarding phone responsiveness and communication gaps, which have left some patients feeling frustrated.
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Patients recommend using the portal for faster communication than calling.
✓ What Works Well
- Thorough physicals
- Good listener
- Professional
✗ Areas to Improve
- Poor phone responsiveness
- Communication gaps
- Is she accepting new patients?
- How do I get my lab results?
She is a great asset to the office.
I feel heard when I talk to Mary.
The office needs to improve their phone system.
- Category Health & Medical
- City Enfield
- State Connecticut
- Postcode 06082
- Country United States
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