6161 N State Hwy 161, Suite 200, Irving, Texas, 75038
Dr. Ward is a polarizing figure; long-term patients often praise her for her thoroughness and care, while newer patients frequently report feeling rushed, unheard, or dismissed. The administrative side of the practice is a consistent source of frustration, with many citing poor communication and billing issues. It is a practice where the experience depends heavily on the patient's history and expectations.
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If you are a new patient, be prepared to advocate for yourself and clearly state your medical history, as the office may not have all your records.
✓ What Works Well
✗ Areas to Improve
She's been my doctor for years and I love her.
I felt like a number, not a patient.
The office staff is very difficult to deal with.