Health & Medical · Mental Health Center

Mary K Shell Mental Health Center

2151 College Ave, Bakersfield, California, 93305

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

This facility is the subject of intense criticism, with many patients describing it as a traumatic and unsafe environment. Common complaints include rude and dismissive staff, poor living conditions, and a lack of genuine care. While a few patients report positive experiences, the overwhelming sentiment is one of fear and frustration. It is frequently described as a place to avoid if possible.

Our Review Process
20
Most Relevant
16
Newest
15
Highest rating
20
Lowest rating

We analyze 71 public reviews for Mary K Shell Mental Health Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 30/100
Admin Efficiency 20/100
Pro Tip

If you are in crisis, explore all other local options before choosing this facility.

Safety
Staff Empathy
Pros & Cons

✓ What Works Well

  • Some staff are kind
  • Safe haven for some

✗ Areas to Improve

  • Rude and dismissive staff
  • Unsafe environment
  • Poor living conditions
Frequently Asked Questions
  • Is this place safe?
  • Why is the staff so rude?
  • How can I get better help?
User Feedback

Avoid at all costs

Traumatic experience

Some staff are okay