Mary R. Rifino, MD
6518 Meadowridge Rd, Suite 110, Elkridge, Maryland, 21075
Dr. Rifino is highly respected for her thoroughness, kindness, and long-term dedication to her patients. Many patients have been with her for decades and trust her implicitly. However, the office staff is a frequent source of complaints, with reports of poor communication, billing issues, and a lack of empathy. Despite these administrative challenges, the doctor's quality of care keeps many patients loyal.
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If you have billing questions, try to resolve them in person, as phone communication can be difficult.
✓ What Works Well
- Thorough medical care
- Kind and compassionate doctor
- Long-term patient relationships
✗ Areas to Improve
- Rude office staff
- Billing issues
- Poor communication
- Why is the billing so confusing?
- Why can't I get a callback?
- Is the staff always this dismissive?
Dr. Rifino is a gem, but the office staff is a headache.
I've been with her for 30 years for a reason.
Great doctor, but the admin side is broken.
- Category Health & Medical
- City Elkridge
- State Maryland
- Postcode 21075
- Country United States
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