Mary Rutan Ear, Nose and Throat
1134 N Main St, 3rd Floor, Bellefontaine, Ohio, 43311
Dr. Klapchar and Dr. Tennyson are highly praised for their thoroughness and bedside manner. Patients feel heard and appreciate the quality time spent during appointments. The office is generally seen as efficient and clean. The main complaints revolve around billing department communication and occasional scheduling frustrations, but the clinical care is consistently rated as excellent.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to speak with the office manager directly rather than the general billing line.
✓ What Works Well
- Thorough examinations
- Great bedside manner
- Efficient office
✗ Areas to Improve
- Billing department issues
- Scheduling frustrations
- Occasional long waits
- How do I get my records?
- Is the billing department responsive?
- Can I get a same-day appointment?
Dr. Klapchar is a gem.
They really helped me hear again.
Great care, but billing needs work.
- Category Health & Medical
- City Bellefontaine
- State Ohio
- Postcode 43311
- Country United States
readers daily.