205 E Palmer Rd, Bellefontaine, Ohio, 43311
The Emergency Department at Mary Rutan is a mixed bag. Some patients report life-saving, compassionate care, while others describe dismissive attitudes, long wait times, and poor communication. It seems to depend heavily on the specific staff on duty, with some shifts receiving high praise and others receiving severe criticism.
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If you feel your concerns are being dismissed, do not hesitate to ask for a patient advocate or a second opinion.
✓ What Works Well
✗ Areas to Improve
Hit or miss depending on the shift.
Some staff are amazing, others are rude.
Care can be life-saving or dismissive.