3577 E New York St, Ste 109, Aurora, Illinois, 60504
Mary Schur's Allstate agency is generally well-regarded for its professional and helpful staff, with agents like Lori, Mariam, and Letty receiving frequent praise. Clients appreciate the personalized attention, clear explanations, and proactive efforts to find savings. However, there are some reports of communication challenges, such as difficulty reaching the office directly and occasional issues with policy changes. Despite these concerns, many long-term clients feel well-supported and confident in their coverage.
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Always confirm any changes to your policy deductibles in writing to avoid surprises.
✓ What Works Well
✗ Areas to Improve
Lori Finlayson is very helpful
Great at explaining complex policies
Highly recommended for quality service