Mary Schur: Allstate Insurance
3577 E New York St, Ste 109, Aurora, Illinois, 60504
Mary Schur's Allstate agency is generally well-regarded for its professional and helpful staff, with agents like Lori, Mariam, and Letty receiving frequent praise. Clients appreciate the personalized attention, clear explanations, and proactive efforts to find savings. However, there are some reports of communication challenges, such as difficulty reaching the office directly and occasional issues with policy changes. Despite these concerns, many long-term clients feel well-supported and confident in their coverage.
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Always confirm any changes to your policy deductibles in writing to avoid surprises.
✓ What Works Well
- Proactive efforts to find savings
- Professional and knowledgeable staff
- Personalized and caring service
✗ Areas to Improve
- Difficulty reaching the office directly
- Occasional communication lapses
- Some frustration with policy changes
- How can I save on my home and auto insurance?
- Why did my deductible change without notice?
- Is it easy to reach my agent?
Lori Finlayson is very helpful
Great at explaining complex policies
Highly recommended for quality service
- Category Financial Services
- City Aurora
- State Illinois
- Postcode 60504
- Country United States
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