Mary Van Hal, MD
100 Bourland Rd, Suite 150, Keller, Texas, 76248
Dr. Mary Van Hal is widely respected for her thoroughness and genuine care for her patients. Most patients feel heard and valued during their visits. The main complaints revolve around the office staff, with reports of long wait times, poor communication, and occasional rudeness. It's a place where the doctor is excellent, but the office experience can be hit-or-miss.
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Be prepared for potential wait times and bring a book or something to do.
✓ What Works Well
- Thorough and caring doctor
- Good communication with the doctor
- Professional medical staff
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Rude front desk staff
- Why is the wait so long?
- Can I get a referral?
Dr. Van Hal is excellent
Office staff needs better training
Billing is often confusing
- Category Health & Medical
- City Keller
- State Texas
- Postcode 76248
- Country United States
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