11886 Healing Wy, Suite 701, Silver Spring, Maryland, 20904
Patients generally find the medical care here to be life-saving and compassionate, with many highlighting specific doctors like Dr. Ali and Dr. Min. The facility is described as beautiful and clean. However, the administrative side is a major pain point, with frequent complaints about long wait times, billing errors, and difficulty getting return calls. It is a place where the clinical excellence is often hampered by operational friction.
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Always verify insurance coverage for lab work directly with the lab, as the office may send samples to out-of-network providers.
✓ What Works Well
✗ Areas to Improve
The doctors are heroes, but the office staff makes everything harder.
Beautiful office, but be prepared to fight for your billing accuracy.
Clinical care is 5-star, but admin is a struggle.