Maryland Oral Surgery Associates
1300 Spring St, Suite 350, Silver Spring, Maryland, 20910
Patients generally praise the surgical skill and bedside manner of the doctors, often noting a smooth, pain-free experience. However, a significant portion of feedback highlights major administrative frustrations, including billing transparency issues and poor communication from the front office staff. While the clinical outcomes are often spot on, the operational side feels like a fast-food assembly line to some. Overall, the practice is highly regarded for its medical expertise but struggles with administrative efficiency.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify insurance coverage for pre-surgical CT scans and consultations directly with your provider before arriving to avoid unexpected out-of-pocket costs.
✓ What Works Well
- Skilled and gentle surgeons
- Clear pre- and post-op instructions
- Efficient procedure times
✗ Areas to Improve
- Poor front desk communication
- Billing and insurance transparency issues
- Rushed, assembly-line atmosphere
- Do you accept my insurance for consultations?
- Why am I being charged out-of-pocket for a CT scan?
Clinical care is top-tier and professional.
Administrative staff often seem dismissive or unhelpful.
Billing practices feel opaque and frustrating.
- Category Health & Medical
- City Silver Spring
- State Maryland
- Postcode 20910
- Country United States
readers daily.