Maryland Primary Care Physicians
1509 Ritchie Hwy, Arnold, Maryland, 21012
Patients frequently praise Dr. Ahmad and the clinical staff for being thorough, professional, and attentive. The on-site lab is a major convenience. However, there are notable complaints regarding administrative issues, including poor communication, scheduling errors, and rude front desk staff. It's a practice where the medical care is highly valued, but the office operations can be frustrating.
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The on-site lab is a huge time-saver, so try to coordinate your lab work with your appointment if possible.
✓ What Works Well
- Highly knowledgeable and attentive doctors
- Convenient on-site lab services
- Friendly and professional clinical staff
✗ Areas to Improve
- Rude and unhelpful front desk staff
- Poor communication and scheduling issues
- Long wait times for appointments
- Why is it so hard to get a return call?
- Are the front desk staff trained in customer service?
Dr. Ahmad is fantastic, but the office staff needs training.
Great medical care, but the admin side is a mess.
Convenient lab, but be prepared for scheduling headaches.
- Category Health & Medical
- City Arnold
- State Maryland
- Postcode 21012
- Country United States
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