590 Medical Park Dr, Marshall, North Carolina, 28753
Mashburn Medical Center receives highly polarized reviews. Many patients appreciate the dedicated and caring nature of the doctors and nurses, often highlighting their professionalism and commitment to patient health. However, there are significant and recurring complaints regarding administrative incompetence, including long wait times, poor communication, and difficulty scheduling appointments. The overall sentiment is that while the clinical care is often good, the administrative experience is a major pain point.
If you have trouble reaching the office by phone, try visiting in person to schedule appointments or follow up on requests.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin side is a mess.
They treat you like family.
I am glad to have them in our community.