Mass Bay Dental - Salem
226 Essex St, Salem, Massachusetts, 01970
Mass Bay Dental is praised for its welcoming atmosphere and Dr. Ivanov's gentle, non-judgmental approach. Patients appreciate the clear communication regarding treatment plans and insurance. While there are occasional reports of administrative friction, the overall sentiment is one of high satisfaction and trust.
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If you have dental anxiety, mention it when booking; the team is well-trained to handle it.
✓ What Works Well
- Non-judgmental care
- Gentle and thorough
- Great communication
✗ Areas to Improve
- Occasional rude front desk
- Billing confusion
- Scheduling issues
- Do you take new patients?
- How do you handle dental anxiety?
Dr. Ivanov is the best
Treats you like family
Very accommodating
- Category Health & Medical
- City Salem
- State Massachusetts
- Postcode 01970
- Country United States
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