Mass General Brigham Urgent Care (Natick)
219 N Main St, Natick, Massachusetts, 01760
Mass General Brigham Urgent Care in Natick receives highly polarized reviews. Many patients appreciate the efficiency, cleanliness, and professional care provided by the clinical staff. However, there is a significant volume of complaints regarding long wait times, rude or disinterested front desk staff, and billing issues. The practice seems to struggle with consistency in patient care and administrative efficiency.
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Call ahead to check wait times and verify if specific services like X-rays are available before arriving.
✓ What Works Well
- Efficient and clean facility
- Professional clinical staff
- Good diagnostic care
✗ Areas to Improve
- Long wait times
- Rude or disinterested front desk
- Billing and insurance issues
- Is it worth the wait?
- Are the doctors thorough?
Great clinical care, but admin needs work.
Wait times are unacceptable.
Rude and unprofessional staff.
- Category Health & Medical
- City Natick
- State Massachusetts
- Postcode 01760
- Country United States
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