Massachusetts Dermatology Associates
900 Cummings Center, Suite 311T, Beverly, Massachusetts, 01915
Massachusetts Dermatology Associates is a well-regarded practice for clinical care, with many patients praising the expertise of doctors like Dr. Klebanov and Dr. Kemp. However, the practice is frequently criticized for its administrative and technological shortcomings, including missing paperwork, billing errors, and poor communication. It's a place where the medical care is strong, but the office experience can be frustrating.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own records of all paperwork and billing to ensure everything is handled correctly.
✓ What Works Well
- Highly skilled and knowledgeable dermatologists
- Thorough skin cancer screenings
- Professional and friendly medical staff
✗ Areas to Improve
- Poor administrative and tech support
- Billing and insurance errors
- Occasional long wait times
- Why are there so many billing errors?
- How can I get a call back from the office?
The doctors are great, but the back office is a mess.
Dr. Kemp is the best dermatologist I've ever had.
Billing is a nightmare and they don't seem to care.
- Category Health & Medical
- City Beverly
- State Massachusetts
- Postcode 01915
- Country United States
readers daily.