Massage Envy
Health & Medical · Massage Therapy

Massage Envy

5300 Tchoupitoulas St, New Orleans, Louisiana, 70115

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This location is a mixed bag. When you get a good therapist, it's a fantastic experience, and many members love the convenience and affordability. However, there are significant complaints about management, billing issues, and rude front-desk staff. It's a place where the quality of your visit depends entirely on who you book with and how lucky you are with the front desk.

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We analyze 78 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

If you find a therapist you love, book your appointments weeks in advance and keep a close eye on your bank statements.

Membership model
Facials & massages
Pros & Cons

✓ What Works Well

  • Great therapists
  • Affordable membership
  • Convenient location

✗ Areas to Improve

  • Billing issues
  • Rude front desk
  • Management problems
Frequently Asked Questions
  • How do I cancel my membership?
  • Are there hidden fees?
  • Can I request a specific therapist?
User Feedback

Therapists are the highlight

Management needs improvement

Billing is a headache