Massage Envy
2999 N Druid Hills Rd, Suite 130, Atlanta, Georgia, 30329
Massage Envy in Toco Hills is a mixed bag. Some clients love therapists like Dan and Rebecca, praising their skill and professionalism. However, there are numerous complaints about poor customer service, billing issues, and difficulty booking appointments. It's a place where the quality of the massage can be great, but the administrative experience is often lacking.
We analyze 75 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Request a specific therapist with high ratings and avoid the front desk if possible.
✓ What Works Well
- Skilled massage therapists
- Relaxing environment
- Good variety of services
✗ Areas to Improve
- Poor customer service
- Billing and membership issues
- Difficulty booking appointments
- Can I use gift cards?
- Is it easy to cancel?
- Are the therapists good?
Dan is the best.
Customer service is a headache.
Great massage, but administrative issues.
- Category Personal Care
- Neighborhood Toco Hills
- City Atlanta
- State Georgia
- Postcode 30329
- Country United States
