630-3 Promenade Pl, Suite 3, Columbia, South Carolina, 29229
Massage Envy in Columbia has a very mixed reputation. While some customers praise the skilled therapists and relaxing experience, there are frequent complaints about poor customer service, difficulty canceling memberships, and inconsistent quality. The overall sentiment is quite negative, with many customers feeling frustrated by the business practices.
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Read the membership contract carefully before signing to avoid issues with cancellation.
✓ What Works Well
✗ Areas to Improve
Hit or miss service
Overpriced for some services
Great for massages