Massage Envy
630-3 Promenade Pl, Suite 3, Columbia, South Carolina, 29229
Massage Envy in Columbia has a very mixed reputation. While some customers praise the skilled therapists and relaxing experience, there are frequent complaints about poor customer service, difficulty canceling memberships, and inconsistent quality. The overall sentiment is quite negative, with many customers feeling frustrated by the business practices.
We analyze 76 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Read the membership contract carefully before signing to avoid issues with cancellation.
✓ What Works Well
- Skilled therapists
- Relaxing experience
- Convenient location
✗ Areas to Improve
- Poor customer service
- Difficulty canceling memberships
- Inconsistent quality
- How do I cancel my membership?
- Who is the best therapist?
- Is it worth the price?
Hit or miss service
Overpriced for some services
Great for massages
- Category Personal Care
- Neighborhood Columbia
- City Columbia
- State South Carolina
- Postcode 29229
- Country United States
