Massage Envy
30 N Dupont Hwy, Suite #1, Dover, Delaware, 19901
Massage Envy in Dover has a very mixed reputation. While many clients love their individual massage therapists and estheticians, there are significant complaints regarding management, billing, and cancellation policies. The membership model seems to be a source of frustration for many customers.
We analyze 79 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Read the membership contract very carefully before signing up to avoid future billing headaches.
✓ What Works Well
- Talented massage therapists
- Relaxing atmosphere
- Good facial services
✗ Areas to Improve
- Poor management and customer service
- Strict and confusing cancellation policies
- Billing issues with memberships
- How do I cancel my membership?
- Are the therapists consistent?
- What is the cancellation policy?
The therapists are great, but management is a nightmare.
I felt like I was being scammed by the membership.
Jeremy gave an amazing deep tissue massage.
- Category Personal Care
- City Dover
- State Delaware
- Postcode 19901
- Country United States
