Massage Envy
3148 Fashion Center Blvd, Newark, Delaware, 19702
Massage Envy in Newark has a very poor reputation regarding management and customer service. While many clients enjoy the actual massages and facials from skilled therapists, the administrative issues—cancellations, billing errors, and rude management—are a major deterrent. It's a place where the service is good, but the business practices are highly criticized.
We analyze 78 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
If you visit, book with a highly-rated therapist, but be very cautious with your membership and billing.
✓ What Works Well
- Skilled therapists
- Relaxing services
- Clean facility
✗ Areas to Improve
- Rude management
- Billing issues
- Frequent cancellations
- How do I cancel my membership?
- Why was my appointment canceled?
- Are the therapists good?
Great massage, terrible admin
Avoid this location
Management needs improvement
- Category Personal Care
- Neighborhood Newark
- City Newark
- State Delaware
- Postcode 19702
- Country United States
