Massage Envy
3373 Brunswick Pike, #55, Lawrenceville, New Jersey, 08648
This location is highly regarded for its talented massage therapists and estheticians, with many clients praising the quality of the services. However, the business side of the operation is a major source of frustration. Numerous reviews highlight significant issues with membership cancellations, billing, and aggressive upselling. While the actual treatments are often excellent, the administrative experience can be a significant deterrent for many.
We analyze 76 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Be very cautious about signing up for a membership; read the cancellation policy thoroughly.
✓ What Works Well
- Skilled therapists
- Relaxing treatments
- Good facials
✗ Areas to Improve
- Difficult membership cancellation
- Billing issues
- Aggressive upselling
- How do I cancel my membership?
- Are the therapists professional?
- Is it worth the membership cost?
Great services, but the membership is a headache
Therapists are talented
Front desk can be pushy
- Category Personal Care
- City Lawrenceville
- State New Jersey
- Postcode 08648
- Country United States
