2101 NJ-35, Unit 50, Holmdel, New Jersey, 07733
Massage Envy in Holmdel has a very mixed reputation. While some clients love specific therapists like Jennifer, Derek, and Carrie Ann, there are numerous complaints about poor management, billing issues, rude front desk staff, and scheduling problems. It is a hit-or-miss experience, and many customers have had negative interactions with the management.
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Book with Jennifer or Derek for the best massage, but be very careful with your membership billing and cancellation policies.
✓ What Works Well
✗ Areas to Improve
Jennifer is amazing.
Management is a nightmare.
Great massage, but the front desk is rude.