Massage Envy
2101 NJ-35, Unit 50, Holmdel, New Jersey, 07733
Massage Envy in Holmdel has a very mixed reputation. While some clients love specific therapists like Jennifer, Derek, and Carrie Ann, there are numerous complaints about poor management, billing issues, rude front desk staff, and scheduling problems. It is a hit-or-miss experience, and many customers have had negative interactions with the management.
We analyze 76 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Book with Jennifer or Derek for the best massage, but be very careful with your membership billing and cancellation policies.
✓ What Works Well
- Excellent specific therapists
- Relaxing environment
- Good membership value
✗ Areas to Improve
- Poor management and billing
- Rude front desk staff
- Scheduling issues
- Is the membership worth it?
- Who is the best therapist?
- How do I cancel?
Jennifer is amazing.
Management is a nightmare.
Great massage, but the front desk is rude.
- Category Personal Care
- Neighborhood Holmdel
- City Holmdel
- State New Jersey
- Postcode 07733
- Country United States
