Personal Care · Massage Spa
Massage Envy
2100 Oak St, Suite 400, Maumee, Ohio, 43537
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Updated: 18 May 2026
Authenticity Score: 78/100
About
The massage therapists are generally well-regarded, but the front desk and management are a major pain point for many. Clients often report scheduling issues and poor customer service. If you find a therapist you like, it is great, but the administrative side is a mess.
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We analyze 76 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
88/100
Staff Behavior
45/100
Pro Tip
Request Ann or Brittany for a consistently good massage.
Membership: Available
Services: Massage & Facial
Pros & Cons
✓ What Works Well
- Skilled therapists
- Clean rooms
- Relaxing atmosphere
✗ Areas to Improve
- Poor management
- Scheduling errors
- Rude front desk
Frequently Asked Questions
- Is it worth the membership?
- Can I book online?
- Are they good with deep tissue?
User Feedback
Therapists are 5 stars, staff is 1 star
Scheduling is a nightmare
Great for prenatal
Quick Info
- Category Personal Care
- Neighborhood Maumee
- City Maumee
- State Ohio
- Postcode 43537
- Country United States
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