Massage Envy
700 N Milwaukee Ave, Ste 138, Vernon Hills, Illinois, 60061
Massage Envy in Vernon Hills has a very mixed reputation. While many clients love the individual massage therapists, the business practices—specifically regarding memberships and cancellations—are a major source of frustration. Many reviewers feel the company is more interested in their bottom line than customer satisfaction.
We analyze 74 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Enjoy the massage, but be very cautious about signing up for a membership.
✓ What Works Well
- Skilled massage therapists
- Clean and relaxing environment
- Good variety of services
✗ Areas to Improve
- Deceptive membership practices
- Difficult cancellation process
- Hidden fees
- How do I cancel my membership?
- Are the therapists good?
- Are there hidden fees?
Therapists are great, but the business is a headache
Avoid the membership
Great massages, but watch out for billing
- Category Personal Care
- City Vernon Hills
- State Illinois
- Postcode 60061
- Country United States
