Massage Envy
310 Daniel Webster Hwy, Nashua, New Hampshire, 03060
Massage Envy in Nashua is a highly polarizing location. While many clients have had excellent experiences with specific therapists like Bridget, James, and Murielle, there is a significant number of complaints regarding poor administrative communication, billing issues, and unprofessional management. The membership model seems to be a major source of frustration for many customers, with reports of difficulty canceling and unexpected charges. It's a place where you might get a great massage, but you also run the risk of a frustrating administrative experience.
We analyze 75 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Read your membership contract carefully and keep records of all communications regarding cancellations.
✓ What Works Well
- Excellent massage therapists available
- Convenient location
- Relaxing atmosphere
✗ Areas to Improve
- Poor administrative communication
- Billing and membership issues
- Unprofessional management
- How do I cancel my membership?
- Can I request a specific therapist?
- Do you offer facials?
Great massage, but the billing is a nightmare.
The staff is so kind and professional.
I'm never going back due to the management.
- Category Personal Care
- City Nashua
- State New Hampshire
- Postcode 03060
- Country United States
